There was an interesting article in the March issue of “Marketing News”. It discussed a report from Advertising Age about the growth of jobs in the marketing services sector (approximately 22,000) in the US in 2007. There was decline in media jobs, primarily in newspapers (-16,900) and TV (-4,800). Digital strategies are growing and the mix of media is increasing the choices that we have to communicate. What does this mean, Mr. Wizard?
My cut on this GREAT bit of information confirms that we are in a galactic shift where growth is in the new media and away from the traditional mass media. We all have to think differently when developing a strategy to help a company grow. No big surprise there, when you consider that we have been told for several years now, that the messaging which marketing services companies and ad agencies are developing for their clients’ needs to be more relevant and targeted. Using databases driving the messaging has become the new craft in our industry. Communicating to fewer, while providing more value is key!
More changes in thinking are required to succeed. Considering the impact of social media (such as blogs and social networks) is growing, corporations need to accept the loss of control of medium used for delivering the message. Not just focusing on selling their wares and making the message one directional. If what they are presenting to me is of no interest, I not only throw it away, but I discard it quicker the next time I see their name on something that is sent to me (whether it is email or print…won’t matter). They don’t know me and don’t care to understand what my interests are. They are more interested in pushing their products on me, as opposed to understanding how they can add value to my life. This creates a situation that forces marketing services companies to build bi-direction communications strategies. Pushing information to their target markets is not good enough anymore, the information must be relevant and an avenue for direct response becomes more important in developing trust and a relationship with the consumer.
Traditional print is not the only way and surely (Don’t call me Shirley!) using mass communication techniques (newspaper, radio, and tv) must not be the only strategy going forward. Using an integrated direct communications cross media strategy (now that is a mouth full) to establish a conversation (more touches equals higher response) will provide better results AND provide for increased customer satisfaction. It only makes sense to think this way, doesn’t it?
This is why marketing jobs are growing, because there are more options and companies are looking for answers. The “new” kids (whether it is veterans looking for new adventures (like me) or new college graduates) entering the marketplace “get it” and those that have this line of thinking are finding opportunities. Those whose only answer to a company’s marketing strategy is “run more ads” are going to be the losers and they will find out of the market quickly. It’s much more that developing “pretty pictures” and getting more eyeballs…SOOOOO MUCH MORE!
